{"id":3859,"date":"2019-08-28T13:36:40","date_gmt":"2019-08-28T11:36:40","guid":{"rendered":"http:\/\/evn-components.de.dedi1555.your-server.de.dedi1555.your-server.de\/?page_id=3859"},"modified":"2019-08-29T15:39:24","modified_gmt":"2019-08-29T13:39:24","slug":"return-en","status":"publish","type":"page","link":"https:\/\/evn-components.de\/return-en\/","title":{"rendered":"Return – EN"},"content":{"rendered":"
Dear Customer,<\/p>\n
In order to be able to process your request efficiently, please read the return conditions (RMA) carefully and fill out our form as completely as possible.<\/p>\n
1. Complaints processing:<\/strong> 2. Always ship the product in the original packaging<\/strong><\/p>\n 3. Wrong delivery (Not ordered goods, wrong quantity or incorrect item)<\/strong> 4. Damages in transit shall be reported immediately upon receipt of the goods 5. Should the goods show signs of use it is not possible to return or ex-change<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=“.vc_custom_1567079525743{margin-bottom: 0px !important;}“]\n
\n– Fill out the following form carefully and send it by fax +49 7161 60686 29 or send an e-mail to sales@evn-components.de
\n– We will send you an return number (RMA) as soon as possible
\n– Please write the return number (RMA) at the top of the form and attach a copy of the form in your shipment Complains without the Return form (RMA) can\u00b4t be processed!<\/p>\n
\nPlease complete a full goods receipt inspection upon receipt of the goods. If you have received a wrong delivery, please inform us immediately.
\nA wrong delivery will be picked up by UPS free of charge. You will receive an automatically generated email with a shipping label.<\/p>\n
\n<\/strong>In the case of damage to the parcel or other open defects, the transport company must be informed.
\nYou have to certify the damage by the carrier and attach a copy in your claim.<\/p>\nReturn Form<\/h3>\n